Terms of Service

Last updated: [2025/08/23]

Welcome to Elyra. These Terms of Service govern your access to and use of our website, products, and services. By purchasing from or using Elyra, you agree to these terms. Please read them carefully.

1. Company Information

Elyra is operated by CapitalHype, a French company registered under SIREN 942 415 084.
Our registered address is available upon request.

2. Eligibility

By using our website and purchasing our products, you confirm that:

  • You are at least 18 years old (or the legal age of majority in your country).

  • You provide accurate and complete information when placing an order.

3. Orders & Payments

  • All orders placed through our website are subject to acceptance and availability.

  • Prices are displayed in [currency] and include applicable VAT unless stated otherwise.

  • Payments are processed securely via third-party providers (Stripe, PayPal, etc.). Elyra does not store your credit card information.

  • We reserve the right to refuse or cancel any order in case of fraud, unauthorized activity, or stock unavailability.

4. Shipping & Delivery

  • Orders are shipped to the address you provide at checkout.

  • Estimated delivery times are indicated during checkout but may vary due to external factors (carriers, customs, etc.).

  • Elyra is not responsible for delays beyond our control.

5. Returns & Refunds

Our Return & Refund Policy applies to all purchases. Please consult the dedicated section for full details.

6. Product Use & Safety

  • Elyra products are intended for personal cosmetic use only and are not a substitute for professional medical treatment.

  • Always follow the instructions provided with the product.

  • Elyra is not liable for misuse or use against medical advice.

  • If you have specific medical conditions, consult a healthcare professional before use.

7. Intellectual Property

  • All content on this website (design, logos, text, visuals, trademarks, etc.) is the exclusive property of Elyra or its licensors.

  • You may not copy, reproduce, or exploit any part of our website or products without written consent.

8. Limitation of Liability

  • Elyra shall not be held responsible for indirect damages, loss of profits, or data loss arising from the use of our website or products.

  • Our total liability is limited to the amount you paid for the product.

9. Personal Data

The collection and processing of your data are governed by our Privacy Policy (see dedicated page).

10. Governing Law & Jurisdiction

These Terms are governed by French law.
In case of dispute, the competent jurisdiction will be the courts of France, unless mandatory local consumer protection laws provide otherwise.

11. Changes to Terms

We may update these Terms at any time. Updates will be published on this page with the "last updated" date.

12. Contact Us

For any questions regarding these Terms:
📧 support@elyra.com
📍 Operated by CapitalHype, SIREN: 942 415 084, France